As always a wonderful hair experience. You are greeted warmly when you arrive, wait time is very short,if any wait time at all. I had my roots done this time and they match my hair beautifully. Love going there..
I called for a simple wash and cut on Thursday for either Friday or Saturday, but was told they were too busy for me. I was led to believe that on Sunday they had more than enough openings. When I got to the salon on Sunday at 1:25 for my 1:30 appointment I was told that they were a little behind schedule and that the stylist would do my hair while my mother's (who also had a 1:30 appointment) hair dye was setting. I patiently waited. While I was waiting for her to take me, I watched her dry another customer's hair and wash a customer's (who had walked in 45 minutes after me) hair. By this time, my mother's dye was set. We finally said something to her when she began to dry the lady(who walked in 45 minutes after me)'s hair. The hairstylist replied to our complaints that she couldnt do anything about the scheduling and this lady who had an appointment 45 minutes after mine was already a customer. I was extremely disappointed with the excessive wait time and how they treated me. I walked out of the salon without getting my hair done because an hour and thirty minutes after my appointment I was still waiting to be taken.
The whole team were just great.. specially SONILA who gave my hair a special care and dyed it exactly the colour i like and finished it with a vvv nice professional hair cut... Thank u sonila and thanks for the whole team...
I love this salon. I recommend this salon. great customer service and real results.
Friendly Folks and Nice Looking Establishment, but my cut was not good.
Salon H2o Hair Salon is a US Hair Care Studio based in Staten Island, Virginia. Salon H2o Hair Salon is located at 2026 Hylan Blvd, Staten Island, NY 10306, USA.
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